Setting up Microsoft Outlook (Windows)

This guide is for windows users only. The guide will take you through setting up your email account on your Outlook mail clients.

Assuming you have already set-up your first CPanel Email Account, let's start this guide and get your Outlook client set-up ready to send and receive emails.

1 - You may see a splash screen (if this is your first time setting up outlook emails) asking you to enter your email address. If not, select File from the Menu Bar.

2 - Next, click on "Account"

3 - Enter the email address you'd like to add. Click on Advanced options and tick Let me set up my account manually.

4 - Outlook will now let you choose either POP3 or IMAP. We recommend using IMAP. POP email accounts download emails from the server, where as IMAP leaves a copy on the server.

5 - Now enter your account settings, enter your incoming and outgoing server details and port numbers. Be sure to select the encryption type to SSL/TLS and click Next. Make sure that the boxes for Require logon using Secure Password Authentication (SPA) are NOT ticked. Outlook will try and connect automatically, however if there is an issue connecting to the server simply click "change settings" and it will take you to the screen below.

6 - Next, enter your password for your email account like below and click connect.

7 - Congratulations, you should now have successfully added your email account. Click Done and return to your mailbox.